TH&E Standards

Meeting the Standard for tourism, hospitality and events

Meeting the standard for tourism, hospitality and events is a two-part process which involves external peer-review of assessment and calibration of academic standards. Meeting the Standard builds on the work of:

Assessment Design workshops

2021 Standards workshop

A TH&E Standards workshop will be held from 13:00-16:00 pm on Thursday 4 February 2021 (AEDT) in the week prior to the annual CAUTHE 2021 Online Conference. The workshop will continue the work of 2020 Mid-year workshop series, at which participants developed a TH&E Comprehensive rubric which addresses the tourism, hospitality and events Standards, from first-year N-/Low-Fail to graduate Masters HD.

The aim of the 2021 workshop is to generate guidelines for specific assessment design as aligned with rubric, domains, and threshold learning outcomes, specifically:

  1. Guidelines for rubrics: to enable colleagues to develop unit specific rubrics from the comprehensive rubric, which include:
  • a high degree of ‘nesting’ (complementarity) with other institutional, accreditation, and other attribute requirements,
  1. Guidelines for the design of assessment tasks. The assessment guidelines will be explicitly inclusive of:
  • encouraging innovative, diverse and hybrid assessment types, and
  • addressing academic integrity and online delivery, and
  • incorporating benchmarking, student and industry feedback opportunities.

The workshop will be included in the CAUTHE 2021 Conference Online registration. Registration will provide access to all conference activities as outlined on the conference program. Please register at CAUTHE 2021 Event registration.

Please contact the CAUTHE Secretariat if you have any questions or are interested in being involved in future Standards workshops.

Previous workshops

2020 Mid-year Assessment Design workshop

The CAUTHE College of Peers met four times in mid-2020. The outcome of the meetings was the development of a comprehensive rubric to measure students’ achievement of the tourism, hospitality, and events threshold learning outcomes. The rubric includes measures of student demonstration across the five domains (Service and Experience Design, Interdisciplinary Inquiry, Collaboration, Problem Solving, and Professional Responsibility), from first year bachelor’s through to final year master’s level.

Assessment Design Workshop 3 – Monday 10 February 2020

The all-day workshop was held immediately prior to the CAUTHE 2020 conference in Auckland, New Zealand. It was attended by 22 participants from 16 institutions and organisations. Participants presented exemplars in the fields of tourism, hospitality and events, which had been developed over previous workshops. The workshop then focussed on course mapping and scaffolding across programs, and rubric design.

The Executive committee expressed its sincere thanks to Assoc Prof Pierre Benckendorff as he steps away to focus on other priorities. CAUTHE acknowledges Pierre’s enduring contribution to the development of the Standards, calibration and assessment design activities since funding was first obtained in 2013.

The workshop included:

  • Presentation of exemplar assessment item/s and rubrics by each FIELD (tourism, hospitality and events) – all participants
  • Rubric design and critique: based on exemplar rubrics – Assoc Prof Glen Croy (Monash University)
  • Tools and tips: mapping and scaffolding across a whole degree or program – presenters from three institutions
  • Next steps & Standards 2020 review: scope, aim and level of engagement – Assoc Prof Pierre Benckendorff (The University of Queensland) and Dr Paul Whitelaw (William Angliss Institute)

Assessment Design Workshop 2 – 15 July 2019

The five domain participant volunteers from each of the three FIELDs, plus additional participants in attendance, worked together to develop principles around best practice assessments for FIELDS, and an ideal assessment for a FIELD. For more 2019 Mid-year meeting, HDR conference and workshops.

Assessment Design Workshop 1 – 11 February 2019

Peers developed and presented a ‘fit for purpose’, exemplary assessment to cover each of the five DOMAINS (Service and Experience Design, Interdisciplinary Inquiry, Collaboration, Problem Solving and Professional Responsibility) in each of the three FIELDS of study (tourism, hospitality or events) – a total of 15 assessment items. At the workshop each triad presented their work to the larger group which then developed principles around best practice assessments for DOMAINS.

Download 2019 Assessment Design Principles

Peer review of assessment

Peers who are acknowledged discipline experts, review and report on the assessment methods and grading of students’ achievement of learning outcomes with reference to the tourism, hospitality and events (TH&E) Learning and Teaching Academic Standards. This collaborative process provides evidence that assessments and grading standards are appropriate and broadly comparable with those assessment practices occurring in other similar programs elsewhere. Participants from interested Chapter member institutions are invited to participate in this process annually.

For past project information see:

Please contact the CAUTHE Secretariat if you are interested in being involved in future peer-review of assessment activities.

Calibration of Academic Standards

Calibration of Academic Standards (CAS) is a multistage intervention in which external peer reviewers examine an assessment task and samples of student work against one or more of the threshold learning standard domains before, during and after a calibration workshop. CAUTHE offers Chapter member institutions participation in CAS workshops which are timed with the annual Conference and Mid-year meetings. The workshops aim to:

  • Reach a shared understanding of what it means to meet the minimum standard in a chosen domain
  • Generate a shared understanding about assessments and outcome standards in comparable units being taught in different institutions

The body of material collected from calibration workshops will form the basis of the review of the 2015 TH&E Learning and Teaching Academic Standards after five years. For more see:

Project team

The project team is comprised of invited participants from CAUTHE Chapter member institutions, many of whom were involved with the original Setting the Standard project. For more information or if you are interested in participating in Meeting the Standard for tourism, hospitality and events contact the CAUTHE Secretariat.

Project Leaders

  • Dr Paul A. Whitelaw

    The Hotel School, Southern Cross University

  • Dr Mieke Witsel

    School of Tourism & Hospitality Management

    Southern Cross University

  • Associate Professor Glen Croy

    Department of Management

    Monash University