Conference 2020

“20:20 Vision: New Perspectives on the diversity of Hospitality, Tourism and Events”

Tēnā koutou, tēnā koutou, tēnā koutou katoa

The 30th annual CAUTHE Conference was hosted by the School of Hospitality and Tourism at Auckland University of Technology (AUT), from Monday 10 – Thursday 13 February 2020 in the main city campus in the heart of Auckland city. The Conference Committee co-chairs were Dr Tracy Harkison and Dr David Williamson.

The 2020 conference marked the end of a long period of growth in the hospitality and tourism sectors, with COVID-19 appearing in full force shortly after the completion of the conference. The 2020 conference was very successful, the response to the call for papers for the CAUTHE 2020 Conference was been outstanding, with 297 papers being initially submitted and 220 being presented at the conference. This is one of the largest responses to CAUTHE submissions ever and drove strong delegate numbers to result in one of the largest CAUTHE conferences to date, with over 280 attendees.

Organising Committee

  • Dr Tracy Harkison, CAUTHE 2020 Chair and Programme Leader, School of Hospitality and Tourism, AUT
  • Dr David Williamson, CAUTHE 2020 Chair and Senior Lecturer, School of Hospitality and Tourism, AUT
  • Glen Bailey, AUT Events

Concurrent paper sessions

The concurrent paper sessions ran very smoothly despite the record numbers. Some sessions had up to six streams running concurrently. Timetabling and managing this volume was a challenge, especially when disruption from the COVID-19 pandemic led to 30 last minute cancellations. However excellent support from AUT Events and the use of the ExOrdo systems made last minute changes manageable. The committee were pleased to offer a special concurrent paper session for seven delegates, whose travel was cancelled due to Coronavirus, to present their papers remotely.


Delegate survey feedback was outstanding, and the conference managed to deliver an excellent experience without making a financial loss. AUT Events provided excellent support and catering. The best aspects of the conference were generally acknowledged as being the incorporation of indigenous culture, a warm and friendly feeling, excellent catering, well organised and communicated sessions and efficient paper management.  Feedback from the delegate survey was very positive around the concurrent sessions.

Key dates

  • Full papers: 1 October 2019 (extended until 18 October)
  • Working papers: 1 November 2019 (extended until 10 November)
  • Early bird registration: 1 December 2019 (extended to 13 December)

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PhD/ECR and MCA Workshop

CAUTHE’s 2020 theme ’20:20 Vision: New perspectives on the diversity of hospitality, tourism and events’ embraced the diversity and indigenous aspect of tourism and hospitality in New Zealand. Many countries are currently experiencing intense social, economic and political debate around the value of diversity and in some cases we are seeing a marked increase in exclusionary nationalism and a growing resistance to open migration and cultural diversity. The global nature of hospitality, tourism and events offers great opportunities to discuss the diversity of business models, guiding philosophies, educational and training approaches, research and practices.

Based on this, the PhD, ECR and MCA workshop sessions aimed to capture the diversity of academia as well as the diverse backgrounds and career stages of participants. The program (see below) addressed research as well as teaching, career development as well as resilience, promotion as well as academic citizenship through interactive sessions. The workshop was attended by 52 PhD scholars, six Early Career Researchers, 10 Mid-career academics and 32 mentors. MCA participants registered for their sessions only, while ECR participants were free to choose between PhD/ECR and MCA sessions.

Organising committee

  • Prof Candice Harris
  • AProf Shelagh Mooney
  • Dr Ina Reichenberger

See Past PhD and ECR workshops

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