Iso-CHATS evolved out of our current isolated times coupled with our desire to stay globally connected. Iso-CHATS is ultimately about bringing together tourism researchers in a collaborative, co-creative and social space. We will meet every Friday via Zoom and we have an incredible line up of speakers for the next two months.

Our goal is to establish a cross-institutional online space where we can gather as colleagues and friends and share our research ideas (new, old, emerging) in a friendly and collegial way. Maybe you have a new idea you want to discuss, a more developed idea you would like feedback on, or a really developed idea making its way to journal article. It could be a seminar, a discussion, or a workshop – it can be as formal or informal as you like – you can choose how to run it in your 30 minutes of time.

We look forward to having you join us from around the world, and hope that you would like to present your research.

Please follow us on Facebook or email one of us with a research idea. And spread the word! Looking forward to our CHATS!

Program – Season 2

Recordings – Season 1

Links to past Iso-CHATS Seminar Season recordings, insightful and topical, are available for download and will be progressively added here.

#1.1 If we torture, will they travel? An investigation into human rights and travel | Assoc Prof Anne Hardy (University of Tasmania)

1 May 2020. In this iso-CHAT, Assoc Prof Anne Hardy explores the concept of human rights and social justice and how these concepts have been explored in tourism.  She then addresses the United Nations Convention Against Torture and explores the complexities surrounding countries’ and tourists’ attitudes towards torture following ratification of this document.

#1.2 Navigating free commercial research to assist with COVID insights | Dr Allison Anderson (Tourism Tasmania)

8 May 2020. In her Iso-CHAT Dr Allison Anderson examines what the WHO has recently coined the ‘infodemic’ that describes the over-abundance of information that has become available during the COVID-19 pandemic. This situation makes it challenging to discern reputable and accurate information to inform research and decision making. Allison talks about how Tourism Tasmania is navigating the infodemic to provide current and relevant insights to government and the tourism industry.

#1.3 Coming back from crises Assoc Profs Gabby Walters and Judith Mair (The University of Queensland)

15 May 2020. Assoc Profs Gabby Walters and Judith Mair present practical representation of over a decade’s worth of research in crisis recovery and tourist behaviour. The presentation includes some very recent data pertaining to how Australian tourists feel about travel post COVID-19 and their likely response to the Australian road map to recovery. Research driven insights as to how tourists respond psychologically and behaviourally to crises will be shared, along with effective response strategies.

#1.4 Building effective partnerships for sustainable indigenous tourism in Canada | Assoc Prof Sonya Graci (Ryerson University)

22 May 2020 The Naut’sa mawt Declaration on the Development of Sustainable Indigenous Tourism, created by 82 stakeholders in Nanaimo, British Columbia, Canada in April 2017 presents an important opportunity for a unified partnership approach to the implementation of Indigenous human rights through tourism. The declaration implores the need for cultural preservation in Indigenous tourism development and to work in collaboration to ensure the preservation of traditional knowledge and the environment. It also recognises that Indigenous tourism development should be focused on reciprocity and that open communication and collaboration between Indigenous communities, non-Indigenous communities and tourism industry stakeholders is essential. This supports the well-being of communities and enables the enhancement of Indigenous livelihoods. This aligns with Sustainable Development Goal (SDG) 17 that identifies the need to enhance global partnerships for sustainable development. This presentation discusses partnerships in Indigenous tourism in Canada and showcases successful partnerships that are inclusive and beneficial to Indigenous peoples.

#1.5 Cultural tourism without travel? | Dr Tamara Young (University of Newcastle)

29 May 2020 Travel restrictions during the COVID pandemic have led to increased promotion of mediated cultural experiences. This presentation examines key themes in the literature on virtual tourism focusing on whether virtual tourism provides a sustainable alternative to corporeal tourism. Cultural tourism without travel is a form of tourism degrowth that minimises the impacts of tourism on host communities. This conversation is anchored via case studies of Indigenous cultural tourism where technology is providing opportunities for localised community-focused knowledge-sharing and virtual cultural tourism experiences.

#1.6 The silence: What can we learn from people who don’t like to travel? | Professor Can Seng Ooi (University of Tasmania)

5 June 2020. In this presentation, Professor Can Seng Ooi from the University of Tasmania, reflects on those that do not like to travel. He observes that the voice for people who do not like to travel is rather silent. These persons do not like to travel for different reasons, ranging from financial pressures, accessibility challenges, induced anxiety to just not interested. This silence reveals how we have tacitly framed tourism, how we have come to imagine modern society, and how we have marginalised groups of people. He will reflect and discuss the implications for the practice community, for researchers, for theory and for ourselves personally.

# 1.7 Social Licence and Tourism: A Critical Application | Professor Joseph M. Cheer (Wakayama University)

12 June 2020. Professor Joseph M. Cheer discusses whether tourism, is, on balance, an agent of beneficial change to communities exposed to it or whether economic gains can be adequately reconciled with the social and ecological withdrawals tied to it, remain robust themes for endless debate. Amidst enduring discourses, a noticeable absence in the myriad of conversation threads in tourism is the notion, social licence – more specifically, ‘social licence to operate’. Social licence is premised on the idea of informal or ‘tacit’ licensing that signals the presence or absence of a critical mass of public consent, which may range from reluctant acceptance to working relationships based on high levels of trust. In this seminar, Joseph will explore how social licence might be employed in theoretical and praxis based discussions concerning tourism. He will also anchor this discussion in a recently awarded Australian Research Council (ARC) funded Linkage grant that among other issues, countenances the broader implications of social licence to operate in Indigenous Australian contexts.

#1.8 Socialising Tourism | Dr Freya Higgins-Desbiolles (University of South Australia)

19 June 2020. COVID-19 has shut travel, tourism, hospitality and events in many parts of the world. It offers an opportunity to uncover the possibilities of resetting tourism. Contemporary tourism has supported neoliberal injustices and exploitation and has been co-opted for the profit of a few. ‘Responsible’ approaches to tourism alone, however, will not offer sufficient capacity to enable such a reset. Instead, such a vision requires a community-centred tourism framework that redefines and reorients tourism based on the rights and interests of local communities and local peoples. Theoretically, such an approach includes a way tourism could be ‘socialised’ by being recentred on the public good. This is essential for tourism to be made accountable to social and ecological limits of the planet.

#1.9 Reliable ways of getting desk rejected at Annals of Tourism Research | Professor Sara Dolnicar (The University of Queensland)

26 June 2020. Of all manuscripts using quantitative methodology, 60% are desk-rejected. Three reasons account for 86% of these desk-rejections. In this Iso-CHAT, Professor Dolnicar, who is Co-Editor in Chief of Annals of Tourism Research will discuss these reasons and explain what authors can do to avoid falling at the first hurdle.

Season 2

#2.1 Should we do more research on political philosophies and worldviews in tourism? | Dr Denis Tolkach (James Cook University)

24 July 2020  The presentation explores the political philosophies influence tourism at different levels: from individual choices to policies and even understanding of what tourism means. This talk discusses various avenues of research that involve political philosophies, and outline benefits and challenges of studying the topic. Denis is a Senior Lecturer in Tourism and Hospitality Management and teaches various subjects in Bachelor of Tourism, Hospitality and Events and Masters of International Tourism & Hospitality Management. Prior to joining James Cook University in 2020, Denis worked as an Assistant Professor at School of Hotel and Tourism Management at the Hong Kong Polytechnic University. Denis has earned the PhD degree at Victoria University, Melbourne. He has developed research in areas of sustainable tourism, ethics in tourism, community-based tourism, nature-based tourism and tourism in Small Island Developing States.

#2.2 Technology and innovation in tourism during COVID-19

31 July 2020:  This week, we are thrilled to host Professor Marianna Sigala who will discuss how innovation and technologies have empowered tourism firms and destinations to ensure business continuity, strengthen their customer engagement as well as get prepared for the post COVID-19 era. Building digital capabilities, infrastructure, readiness and innovativeness is more important than ever in the tourism industry. How can we reduce the digital gap in order to avoid widening any resulting economic gap?

Iso-CHAT contacts

  • Dr Tamara Young

    Newcastle Business School

    University of Newcastle

  • Associate Professor Anne Hardy

    School of Social Sciences

    University of Tasmania